Grow your online sales

The winery experienced a significant increase in online sales during COVID-19. The online store platform has great features, but once the wine has been delivered to the customer, the winery does not re-engage with the customers.

This led to low repeat online sales and poor relationship building with online customers.

THE SOLUTION

The online shop platform was integrated on Tootix, and all online customers were imported and segmented on Tootix

The integration and automation enabled the winery to communicate relevant information to consumers at the right time via their preferred communication platform.

THE IMPACT

The winery online sales increase by 20% through engaging with existing online clients.

The engagement and easy access to information through the Telegram Bot has also helped to create connections with the clients to build lasting relationships.