Community - Church
The lack of access to information resulted in lessened participation and engagement from the congregation.
Due to the COVID-19 pandemic, electronic communication has become a focus for maintaining the congregation's engagement with the church.
The church communicated the same message in various places, such as website, WhatsApp, and social media, but the congregation kept phoning the office for information.
Opportunity
The church could communicate to all members and groups from one place.
Tootix helped the church to stay connected with all the members of the church in one place where people could access the latest news and updates, but also receive and respond to personal messages.
What challenges will be solved?
The church had an outdated database of their members contact details and it was difficult to access the contact information of the members for communication.
This resulted into the use of WhatsApp groups, although very effective in personal communication, it is not as effective as you may think for small to large groups.
The lack of access to information resulted in lessened participation and engagement from the congregation.
Solutions
Tootix allow the church to have all their members in one place. Once the members registered, they were segmented into different groups and the church has communicated relevant information to their members.
A Noticeboard and calendar were loaded on the bot that gave every member instant access to relevant information about the church.
The more relevant your content is, the more your members will engage with your community.
Benfits
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Noticeboard with the latest news
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Manage multiple groups with structured responses
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Display calendar and event news
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Access to information and documentation
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Contact the church button
